Whether you are new to our practice or a current patient, here is a list items that will make your time with us as stress-free as possible:
1. NEW PATIENTS
If you have not yet had an initial visit to one of our offices please go to Patient Forms, download and complete the pertinent forms. Don’t forget to bring these to your appointment.
2. INSURANCE AND AUTHORIZATIONS
GOA is contracted with most HMO’s, PPO’s, IPA’s, etc, (if you have a gynecologic malignancy and have no source of funding, don’t worry….we will care for you…there is always a way!).
a) Hospital Billing Policies: follow this link to see an example of typical hospital billing practices
b) If you do not currently have medical insurance you probably will qualify for a government sponsored program.
Click on the appropriate link for more information and to apply for these programs.
– Hoag Charity Care
– Medical Services for the Indigent (MSI)
– Medi-Cal (English)
– Medi-Cal Applications (11 languages)
We consider communication between our office and you to be of utmost importance. You can immediately reach any of our office personnel from 9AM – 12PM and from 2PM – 5PM by calling any of our office numbers;
Newport Beach office – (949) 642-1361
Orange office – (714) 280-1645
GOA physicians can be reached 24 hrs/day at the same numbers.
We must be able to reach you at all times while you are a patient in our practice
1. Please give your home and cell number to our front office staff.
2. Keep your cellphone nearby and turned on 24 hours/day so that we can reach you with important information.
3. Please remove any privacy block you may have placed on incoming calls.
4. Please record an identifying message on your voicemail….without this we cannot leave messages.
FEDERAL PRIVACY LAWS
In order to safeguard your privacy Federal Privacy Laws (HIPAA Regulations) were enacted by Congress in 1996. These laws have had the unintended consequence of restricting our ability to communicate with you and family members. For instance; 1) we cannot leave a message on your voicemail unless you have a recorded greeting identifying you by name, 2) we cannot give any information to a family member without your prior authorization, 3) when within earshot of other patients, we may address you by first name only.